Frequently Ask Questions

What e-commerce challenges does your 3PL service help solve?

Our 3PL solutions simplify order fulfillment, inventory management, and last-mile delivery, helping e-commerce businesses avoid the hassles of storage limitations, complex logistics, and high shipping costs.

How quickly can you fulfill orders once they are received?

We prioritize rapid order fulfillment, typically processing orders within same (except any national holiday) to ensure timely delivery. Our strategic location in the UAE allows us to reach customers quickly, which is crucial for improving customer satisfaction.

Do What shipping options do you offer for e-commerce orders?

We provide a range of shipping solutions, next-day, and economy options, with competitive rates for domestic shipping. Our partnerships with major carriers like Aramex, TFM Express, Camel, Posta plus and Naqeel Express enable us to offer reliable and affordable delivery services.

How do you handle returns and exchanges for e-commerce orders?

Our 3PL service includes efficient reverse logistics. We inspect, restock, or process returned items, reducing the hassle of handling returns on your end. This helps streamline your operations and maintain a positive customer experience.

How do you minimize returns for e-commerce orders?

We provide call confirmation services, where our customer care representative confirm the order details before despatching it and then follows up the tracking status with rider and client for effective delivery. Call confirmation service ensures timely and accurate delivery, enhancing your profits and saving you cost on your return orders due to misscommunication

Can I track my orders in real-time?

Yes, you can monitor order statuses, track shipments, through a provided traching number. This transparency allows you to stay informed and make data-driven decisions for your business.

How do you keep warehousing and logistics costs affordable?

We optimize costs through consolidated shipping, bulk storage, and efficient processes. Our pricing model is transparent, with no hidden fees, allowing you to benefit from economies of scale and predictable pricing.

If you have any additional question contact us

Whatsapp : +971507244645